How quickly will you process my order?
Please allow 1-3 business days for your order to be processed. You will receive an email to let you know when your order is on it's way.
Do you ship internationally?
We sure do!
International shipping prices are automatically listed on all products with the exception of the hand painted plates. We have listed prices for Australia but if you live elsewhere in the world please get in touch and we will give you a shipping quote.
How will you ship my order?
All items are individually priced for shipping, we will combine items for cheaper shipping if possible. This will be automatically processed at checkout.
SHIPPING WITHIN NZ:
For large or bulk items, we use Pass the Parcel Couriers. Your order is able to be tracked and you will receive a tracking number once your order has been processed. Signature on delivery is not required however if you would like to specify this please get in touch.
For smaller items such as prints, cards or patches we send by NZ Standard Post. (This does not include tracking. Please contact us first if you would like your order to be sent by courier. There will be an extra charge)
All international orders are sent by standard International Air Mail. This option does not include tracking, if you would like your order tracked please get in touch first. There will be an extra charge (in fact it's quite expensive - more than double! but we are happy to send this way if you like)
How long will it take to receive my order?
First of all please allow up to 3 working days for us to process your order. After that is taken into consideration the approximate shipping times are:
NEW ZEALAND: Please allow up to 7 working days to receive your order. (As you know NZ post does not deliver every week day any more so orders sent this way may be held up slightly in some circumstances)
AUSTRALIA: Please allow up to 14 working days to receive your order.
INTERNATIONAL: Please allow up to 21 working days to receive your order (shipping may take longer in some countries, and we really do appreciate your patience)
Are you available for custom orders?
Please get in touch via the contact page and let me know your ideas. Wait times for custom orders can vary depending on how busy I am. There is usually a minimum of 2-3 weeks and sometimes a lot longer so please bear this in mind.